Background
KwaZulu-Natal Province Department of Transport has the following vision, mission, objectives, and organisational structure:
Vision
Prosperity through a smart transportation system
This means that as a Department we connect the Province, the country, Africa and the World, through a globally competitive and sustainable transportation system that drives socio economic growth and improves the quality of life of our people.
Mission Statement
To facilitate the mobility of people and goods by optimising the usage of all modes of transport through an efficient, reliable, integrated, safe, universally accessible, and environmentally friendly transportation system
AND
We will promote transparent and accountable government, plan in accordance with the needs of our customers, and ensure effective, efficient, and transparent delivery of services through the appropriate involvement of
Values
Core Values |
What they mean to the Department |
Good Governance |
We will implement measures that ensure compliance with all prescripts in the Public Service and the Republic and strive obtain positive audit outcomes to strengthen accountability, build sustain confidence in the manner in which we use public resources. |
Professionalism |
We will continuously strive to build a culture of high professional underpinned by work ethic and diligence and to encourage actively support our staff to affiliate to professional bodies |
Innovation |
We will strive to nurture a culture of creative thinking, continuous and encourage our staff to research and develop new ways doing our business in ambitious ways that disrupts the status quo |
Leadership |
We will continue to provide sound direction, and leadership motivate our staff to work hard and efficiently through recognition providing service excellence at all times. |
Teamwork |
We will promote consultation, an open-door policy communication our activities to ensure teamwork and unity among all our staff. |
The values that guide and define the ethos of the Department are the following:
- Teamwork
- Integrity
- Transparency
- Equity and fairness
- Mutual trust and respect
- Customer service
- Courtesy and commitment
Organisational Structure of the Freight Directorate

Strategic Objectives
The strategic objectives of the Department are as follows:
- Improving and ensuring road and public transport safety
- Developing the people, the economy, and the infrastructure of KwaZulu-Natal
- Institutionalising public participation and strengthening democratic governance
- Facilitating rural development, reducing poverty and inequality, and ensuring an infrastructure balance
- Facilitating the growth and development of the road construction industry in KwaZulu-Natal, so as to be fully representative of the demographic profile of the province; and
- Ensuring financial accountability, value-based resource management, and development of integrated management systems.
Core Functions
Turning the vision of the Department into reality can only be achieved by focusing the attention and energy of all employees and relevant stakeholders on the performance of core functions that produce results. The core functions are:
- Road Infrastructure
To construct and maintain a balanced road network that complies with the Provincial Growth and Development Strategy.
- Public and Freight Transport
The planning and provision of urban and rural public transport facilities, conducting transport studies, the control of road transportation, provision of transport planning frameworks, and the management of public transport services and the public road network.
- Road Traffic
The registration and licensing of vehicles and drivers, the regulation of traffic on public roads, the maintenance and provision of visible road traffic signs, and the implementation of road safety campaigns and awareness programmes.
- Support Functions
To effectively perform these core functions and to effectively deliver and provide services to the public, the Department needs technical and / or professional support in the following areas:
- Human Resources Management and Development
- Financial Management
- Communication
- Monitoring and Evaluation
- Procurement
- Legal Services
Legislative Mandate
The KwaZulu-Natal Department of Transport is responsible for the management and operation of the transportation system in KwaZulu-Natal. This includes:
- the construction, upgrading, maintenance and control of the provincial road network.
- the regulation, management, and overall control of public and freight transport operations
- the registration and licensing of vehicles and drivers
- the regulation of traffic
- the implementation of Road Safety Campaigns and awareness programmes
- the management of the provincial vehicle fleet